FAQ's

What is the difference between Maintenance Service and a Service Call?

Maintenance Service is a prevention to help your unit last longer and to help you save money from any big problems. This service should be done before the heat season (Spring) once or twice a year.

This maintenance service will help your A/C unit last longer, as our A/C technician will catch small problems before they become big ones. Having your unit work more efficiently, will cause it to use less energy to cool your house/office, which means savings during those hot months! Maintenance service is scheduled for a future date.

A Maintenance Service Call that requires our A/C technician to research where the problem occurs, which is an hourly fee. A Service Call is scheduled immediately.

How often to I need to get my maintenance checked on my AHU, even if my unit is working just fine?

If the unit is under warranty, then once a year, right before the heat season (Spring).

If the unit is older, then twice a year as this well help you save your unit for a longer life span. (Spring, and Fall)

I have a new born baby girl, Should I do anything to my a/c?

Yes, of course. We recommend you change your air conditioning filter every month.

You want to make sure there is minimal dust partials in the air for her developing lungs, and make sure the a/c ducts are cleaned out.

What should I keep my thermostat at when I’m not home?

Rule of thumb that I always tell my customers is 2 to 3 degrees above what you normally keep it at when you are home...

How often do I need to change my a/c filter?

Filters need to be changed every month in South Florida regardless of the manufacturer’s recommendation.

Especially if you have large pets, allergies, or smoke, you will need to change it frequently.

“When in doubt, change it.”

The cleaner the air filter, the better for your health and the life span of your unit.

I have a big dog that sheds so much hair! Are there any special things I should be doing to take care of my A/C system?

Dog hair most often will clog the air filter that leads back to the A/C air handler.

If the filter gets clogged up, then air flow will be reduced, and you unit will have to work harder to keep you cool.

So not only will you dog keep you warm, so will your A/C.. not so good!

Inspect your filter often, at least once a month.

If you have a disposable filter, you should replace it often, if you have the washable types then I recommend that you wash them at least once a month.

Whatever you do, do not leave the A/C running with the filter removed.

I’ll repeat that as it’s really really important! Do not run your A/C unit without the air filter! Dust and dog hair will get into the A/C unit and then you’ll start to develop a real problem.